The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem. See your browser’s documentation for specific instructions. Replace used cartridges with new, compatible, HP cartridges. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. How does HP install software and gather data? If the self-test report does not print , try printing the report again.

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Hold the replacement cartridge at a slight upward angle, and then slide the cartridge forward into its slot.

HP Customer Support – Software and Driver Downloads

Select your operating system and version. If the alignment page did not print automatically, see the previous step for instructions on manually printing an aall page.

Please try again shortly. This page requires Javascript. This tool applies to Microsoft Windows PC’s only. Choose a different product.

Photos for Mac Speciality level out of ten: Do not push the guide in so tightly that it binds against the paper. HP Download and Install Assistant. Rotate and clean the paper feed rollers. HP has scanned your product but currently has no suggestions for driver updates. See your browser’s documentation for specific instructions.


Prepare the replacement cartridge Follow these steps to remove the new cartridge from its packaging and remove the protective nozzle tape from nozzles. The product can only process 13315xi type of paper at a time.

HP PSC All-in-One Printer User Guides | HP® Customer Support

If the carriage does not move into the access area, turn the product off and then on again. If the self-test report does not printcontinue with the next solution.

I checked the HP web site for your model and they don’t show any scanner driver or scanning software. I don’t see my operating system. Review the following sections to learn about the common causes and how to prevent the issue. Additional information HP offers 1315di resources for information on your product.

Operating System – Windows 7, Windows 8, Windows 8. Check for obstructions inside the tray.

My HP xi All in One is recognized as … – Apple Community

Clean the paper feed rollers Dust, paper scraps, and grime build-up on the paper feed rollers can cause paper jams. May 22, 7: Review the following table to make sure that the replacement cartridge is compatible with your product.


Tap the edges of the stack of paper on a flat surface to alll sure that all the edges are even. Remove selected files Download files. If there was a scanner driver, you would be able to use Vuescan.

In the Name dialog box, type a name for the new custom size. Even small pieces of paper can cause paper feed issues.

Introduction When a cartridge is low on ink, the quality of text and images in printouts might become unacceptable. Issue The error message ‘ Out of Paper ‘ displays on the computer.

This product detection tool installs qll on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If a,l self-test report printstry printing the original document again.