Thanks for marking this as the answer. The Virtual Agent is currently unavailable. I’ve already been through every support and driver option for my printer on the HP site. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Operating System – Windows 7, Windows 8, Windows 8. I went ahead and tried reinstalling the printer on the laptop.
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Already have an HP account? Would you j310z to view the product details page for the new product? We are unable to determine your warranty status for the product and serial number provided.
HP Deskjet Printer – Ja – Driver Downloads | HP® Customer Support
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Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Yep, was the first thing I tried when it threw up the error when first plugged it back into the desktop.
HP Download and Install Assistant. The list of all available drivers for your product is shown above. HP Deskjet Printer – Ja.
This product was designated to be returned to HP. HP is compiling your results.
HP Deskjet 3000 j310a
Please make a different selection, or visit the product homepage. Select your operating system and version. This product has been exchanged for a new or refurbished product. Select the desired files and choose ‘Download files’ to start a batch download. So, while I’ll have to have my laptop running to print anything from the desktop at least until I can purchase a routerI do once again have the capability to print.
HP Deskjet Printer Ja is not recognized by the computer – Microsoft Community
The serial number provided does not match the previously selected product. This thread is locked. Have you tried uninstalling and reinstalling the printer?
Unable to determine warranty status. Make sure to install the updated drivers once it is released by the manufacturer. Email list of drivers.
Warranty removed from product: No software or drivers are available for this product with the selected operating system. When reconnected it, the desktop didn’t recognize it at all.