Thanks for marking this as the answer. The Virtual Agent is currently unavailable. I’ve already been through every support and driver option for my printer on the HP site. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Operating System – Windows 7, Windows 8, Windows 8. I went ahead and tried reinstalling the printer on the laptop.

Uploader: Fenrishakar
Date Added: 7 July 2006
File Size: 16.10 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 45777
Price: Free* [*Free Regsitration Required]

Already have an HP account? Would you j310z to view the product details page for the new product? We are unable to determine your warranty status for the product and serial number provided.

HP Deskjet Printer – Ja – Driver Downloads | HP® Customer Support

Select your operating system and versionChange Detected operating system: From there I was able to do a remote install of the printer. Javascript is disabled in this browser. Choose a different product. Please try again shortly.


Which product would you like to protect?

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Yep, was the first thing I tried when it threw up the error when first plugged it back into the desktop.

HP Download and Install Assistant. The list of all available drivers for your product is shown above. HP Deskjet Printer – Ja.

This tool applies to Microsoft Windows PC’s only. Modify your browser’s settings to allow Javascript to execute.

This product was designated to be returned to HP. HP is compiling your results.

HP Deskjet 3000 j310a

Please make a different selection, or visit the product homepage. Select your operating system and version. This product has been exchanged for a new or refurbished product. Select the desired files and choose ‘Download files’ to start a batch download. So, while I’ll have to have my laptop running to print anything from the desktop at least until I can purchase a routerI do once again have the capability to print.

Recent Drivers  BROTHER 420CN DRIVER

How does HP install software and gather data? In reply to Michael Frazier’s post on August 18, This page requires Javascript. HP support says they don’t support this “one of the greatest deskjet printers they’ve made” anymore after less than 3 years?

HP Deskjet Printer Ja is not recognized by the computer – Microsoft Community

The serial number provided does not match the previously selected product. This thread is locked. Have you tried uninstalling and reinstalling the printer?

Unable to determine warranty status. Make sure to install the updated drivers once it is released by the manufacturer. Email list of drivers.

Warranty removed from product: No software or drivers are available for this product with the selected operating system. When reconnected it, the desktop didn’t recognize it at all.