How does HP install software and gather data? With the 4D36EECE-BFCBE key still selected, right-click any blank area of the right side of the registry editor window the window pane listing all the values within the key. This product contains components that can be damaged by electrostatic discharge ESD. Select Start and then Shut down from the power menu. The disc drive should now be recognized by your recording software. You might have to restart the computer. If you cannot find the right driver for your device, you can request the driver.

Uploader: Mooguzshura
Date Added: 2 December 2013
File Size: 25.19 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 4239
Price: Free* [*Free Regsitration Required]

If problems sccsi after using these steps, browse to the file and double-click it to restore the registry. Each file type has a slighty different installation procedure to follow.

HP PCs – CD or DVD Cannot Burn Discs (Windows 7)

Right-click the drive name and select Enable. Modify your browser’s settings to allow Javascript to execute. Close the registry editor and restart the computer. Do the following depending on what is shown in the Device Status weiter. How does HP install software and gather data? Confirm the deletion by clicking Yes.

Wait until the computer fully shuts down and then disconnect the power cord from the computer. To do so, skip to Step 3. Please try again shortly. Firmware upgrades are available for some, but not all DVD Writers.


It will then scan your computer and identify any problem drivers. Power cable and data cable.

HP PCs – CD or DVD Cannot Burn Discs (Windows 7) | HP® Customer Support

The Virtual Writsr is currently unavailable. If you are using a desktop computer with BIOS version 7 or greater running Windows 7 Turn off the computer and wait five seconds. If the drive name appearsthe drive is recognized by the BIOS and should also be recognized by Windows.

If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. Resetting the power on computers running Windows 7 Under certain conditions the drive might lose communication with Windows, even after restarting Windows.

CyberLink Power2Go error message example.

If you cannot find the right driver for your device, you can request the driver. See your browser’s documentation for specific instructions. System and Security scsu of Control Panel. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam padand wear an ESD wrist strap connected to a grounded surface.

Replacing the PxHelp20 registry value on computers running 120t 7 Use the following steps to replace the PxHelp20 registry value:. Windows checks for problems. Using System Restore on computers running Windows 7 that cannot burn discs If the computer cannot write to the disc, use System Restore to go back to a time when the drive was recognized by Windows.

Recent Drivers  AGFA 1236U DRIVER DOWNLOAD

HP Dvd1260 I 24x SATA Multiformat DVD Writer

If a confirmation window opens, click OK. A copy of the registry has saved for back-up purposes to the Documents folder. This page requires Javascript.

Use these steps to troubleshoot this condition. Follow these steps to use the Hardware and Devices troubleshooter to check for problems:.

HP DVD Writer – Finding and Upgrading the DVD Writer Firmware Version | HP® Customer Support

The Virtual Agent is currently unavailable. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension. If your disc burning software displays the message 1260y No burner is currently available” or similaror the drive cannot play CDs and DVDs, then this document will not solve the problem.

Javascript is disabled in this browser. If not, continue to the next step.