If you see one or more of these defects on the test page , continue to the next step. If you are printing on photo paper, select the type of photo paper you are attempting to print on. Wait until the carriage is idle and silent, and then lightly press down on a print cartridge to release it. Example of a Print Quality Diagnostic Report with no defects. Check estimated ink levels. On the printer control panel, press Setup.

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Paper with ColorLok technology is industry-standard paper that works well with HP ink.

HP Officejet J6400 and J6424 All-in-One Printer Series – Setting up the All-in-One (Hardware)

Modify your browser’s settings to allow Javascript to execute. This product has been exchanged for a new or refurbished product. Align the printer If you replaced any depleted cartridges, align the printer again. See your browser’s documentation for specific instructions.

HP Officejet J All-in-One Printer series Product Information | HP® Customer Support

The following examples are not all-inclusive, but tend to represent the most common issues. To replace the tri-color cartridge, remove the cartridge from the slot on the left.


Purchase replacement cartridges and other supplies from the HP Store or local retailers. However, some features will not be available. Press the Power button to turn on the printer.

Identify which cartridge printed which part of the diagnostic page, so that if you find defects on the page, you know which cartridge is the problem. Snap the cartridge in place. Press the number keys that correspond to the appropriate country or region.

Consider waiting for about 30 minutes, and then try the print job again. Distilled, filtered, or bottled water tap water might contain contaminants that can damage the print cartridges. This tool applies to Microsoft Windows PC’s only.

To avoid issues that require cleaning, always turn the printer off with the Power button. Pirnter your desired files and a list of links will be sent by email.

Please try again shortly. Unpack the All-in-One Remove all tape and packing materials from the product. Hold the new ptinter with the HP logo on top, and then insert the new cartridge into the empty cartridge slot. Europe, Middle East, Africa.

Windows 8 Follow these steps to pritner the print settings for your print job. Introduction This document explains how to set up the physical parts of the product.

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Europe, Middle East, Africa. Connect the other end of the power cord to an alternating ph AC power outlet. Example of an alignment page.

The black text on the page should not show ink streaks. The list of recommended drivers for your product has not changed since the last time you visited this page. For more information, go to www. Do not touch copper-colored contacts or ink nozzles. Select from the products you own. Select your printer, and then click the j64400 that opens the Properties dialog box. Images that are enlarged too much might appear fuzzy or blurry.

Usually, the smoother side is the “print side,” and sometimes the non-print side has a logo of the paper manufacturer on it.