Try at first these sites: Looked into the registry fix, however i do not know what the upper and lower filters are? Thanks for marking this as the answer. My driver is cdrom. For anyone getting Code 39 as the problem I would seriously recommend checking out Eric’s reply to my post. With some firm, gentle pulling the plate came out completely without damaging the drive.

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Monday, February 23, 8: When I insert a cd or dvd into the drive, it seems to just spin around.

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Friday, December 19, 6: All updates to the driver are supplied by Microsoft in the their updates. This site uses cookies for analytics, personalized content and ads. None of that advice was of use to me and my specific problem. I checked Task manager and there is no application running – it is in idle time. Seems to me it only recognizes a particular brand of CDs.


So much for customer relations. It really work on my Vgn Are!!!!

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I also found that i could also get things running again that i had lost along the way ie: I need a Firmware Update. Friday, August 8, Remove From My Forums. It was running xp and worked just fine, but had to be erased and done over. First go here and download this fantastic little prog called Take Ownership available here: This has been a long standing problem.

Installed on my Toshiba is “Sonic Record Now”. I then removed the upper and lower filter entries, close out regedit and restarted my computer to find I now have my drive back.

The only issue is if i do that will my drive work when i go to reinstall windows??????? What can I do to restore this?

Sunday, May 18, 6: Thursday, December 30, dvd-rak Resources for IT Professionals. Did you already tried Verbatim and TDK?? I think I will purchase an external drive an plug it into a USB port. It went out about a month ago.


The driver version for this device is: This really is a common problem.

Thanks for any help you can give me. Then i thought i did a post with this but cant find it.

How satisfied are you with this response? Symptoms started with “bad disk” or “corrupted data” went back and forward from not reading CD’s but reading DVDs and vice versa to finally creating only coaster discs when try to use it as a burner and major data corruption when installing software.

Windows Vista IT Pro.

Have you tried making a copy of the restore disk on another computer?